Conditions/Terms of Agreement
Conditions of Use / Legal Purchase Agreement for GTINs / READ ME
Conditions of Use
IMPORTANT NOTE: You will receive an email confirming your order—a receipt generated directly from our store. This email comes from firstname.lastname@example.org. Your order contents will be sent immediately in a separate email wtih a Download Button to retrieve your order. The best thing to ensure you receive everything from us is to add our address to your address book or Safe Sender list: email@example.com.
Conditions of Use / Legal Purchase Agreement for GTINs / READ ME
****You MUST read and accept this agreement in order for your sale to be accepted. We highly recommend that you read it in its entirety rather than simply hitting “accept”. *****
Acceptance of these terms and completion of your order serves as a binding agreement between you, the buyer and EZ UPC™/EZ UPC.com, the seller.
A copy of this agreement will also be sent with your order. If you are simply purchasing bar code files through MyBarcodeGraphics.com, this agreement does not apply and your files will be sent immediately and all sales are final unless there is an error on our part.
For the purpose of this agreement, all numbers are referred to as Global Trade Item Numbers (GTIN). You will be issued official unique GTIN number(s), which can be used in UPC Barcode (12 digit), EAN Barcode (13 digit), JAN Barcode (13 Digit), SCC/ITF-14 Barcode (14 digit), or GLN (14 digit) format on your individual products. Ask your retailer which type they want, regardless of where you live. Most accept both and prefer UPC in North America, EAN throughout the rest of the world. The actual bars of the barcode generated by your number are the same. The only difference is the human readable digits printed along the bottom, which are not picked up by barcode scanners anyway. All scanners throughout the world can read UPC codes, but not all scanners in North America are programmed to read EAN codes.
NOTE: When buying more than one number, we issue them in sequence for your convenience and ours. The sequence excludes the 12th Check Digit because that number is calculated based on the previous 11 digits, therefore your sequence is the first 11 digits. See the actual barcode graphics files for the full 12 digit/13 digit numbers with the calculated check digits and your Codes CSV file which contains a sequential list of the numbers with check digits.
Using Your Numbers as EANs: We send them to you as UPC codes (GTIN-12), which are 12 digits. If you need them as EANs/JANs (GTIN-13) you simply add a 0 (Zero) IN FRONT of the first digit. DO NOT ADD TO THE END OF THE NUMBER!!!. To create a GLN simply add two Zeros IN FRONT of the first digit.
The buyer’s Official UPC/EAN bar codes are sent via e-mail with a downloadable link to a zipped folder, therefore it is imperative that you use a valid email address and check your spam folder.
About the File Formats of Your Bar Codes
Unzipping Order Files
As a courtesy, buyer will receive 3 professional print-ready UPC barcode files for each assigned number. If buyer’s address is outside North America, EAN barcode graphics files are also provided automatically. You may also generate your own bar codes with your own bar code software. If your company address is in North America but you are selling strictly outside outside North America, you may request EAN bar code files and we will send them as a courtesy but this is a custom request and may take several hours turnaround after you request them.
Most computers already have an unzip utility on them to unzip the archive so you only need to double-click on the Zip archive to open it.
Your files are 100% GS1 Standards Compliant and flexible for any of your product packaging needs. They are created with professional design software by professional designers who know commercial printing and packaging industry requirements and GS1 Graphics Standards (download the international standards here.
The EPS files are Vector, which means they are scalable to any resolution and any size. They are provided in the file at 100% the recommended dimensions. If you or your designer are placing the file on your product package art or printing on stickers, you should not reduce it less than 80% of it’s current size or it may not be readable by optical scanners. If you are using a professional designer, you can tell them the file is in vector format and can be placed in any professional layout program. Refer to our Output and Sizing Guide for information on scaling and/or cropping your barcodes here.
The PDF and TIF files are 300 dpi RGB and should be converted to Grayscale for output. For best printing results your black should be only 100% K and not have any C, M or Y in the bars.
EZ UPC is not responsible for the output of your printed bar codes. Visit WePrintBarcodes.com for affordable, professional, compliant labels printed with your barcode numbers. If you only need a few hundred labels and wish to print them yourself, we recommend you use at least a 600 dpi Laser Printer. You must keep your bar code high contrast—dark bars on light background. For assurance of scanability, 100% black on white is recommend. Visit our site for detailed information on printing your own labels, output and size standards and doing test scans: All About Barcode Printing.
Guarantees and Policies
Your GTIN(s) is/are unique and will never be knowingly duplicated, used or sold to another by EZ UPC after they have been sold and assigned to you. EZUPC CANNOT CONTROL IF SOMEONE HAS ALREADY FRAUDULENTLY USED OUR LEGALLY OWNED NUMBERS ON AMAZON. WE LEGALLY OWN ALL OF OUR PREFIXES AND SHOULD THE NUMBERS WE SELL YOU TURN UP AS ALREADY IN USE ON AMAZON 1) SEND US SCREEN SHOTS, 2) WE WILL REPLACE YOUR NUMBERS. THIS DOES NOT MEAN THAT WE SOLD THEM AND IS THE REASON WHY AMAZON HAS CRACKED DOWN ON UPC CODES BY VERIFYING THAT THE ORIGINAL COMPANY OF OWNERSHIP IS IN THE GS-1’S GEPIR DATABASE. YOUR CERTIFICATE FROM US WILL VALIDATE THAT AND AMAZON CANNOT LEGALLY PREVENT YOU FROM USING NUMBERS SOLD BY US.
EZ UPC keeps a database of all issued numbers within our issued original UCC (the Uniform Code Council, now known as the GS1) Company prefix. In order to keep our database accurate, if you change or move your company, you must notify EZ UPC within 7 days and provide full contact information of the new owner.
You agree not to resell your number(s), nor may you not sell or transfer ownership of your numbers to a third party. You may, however, reuse your numbers if your products become discontinued. The GS1 recommends waiting seven years after discontinuation before reusing numbers to ensure that there is no chance of old product still on store shelves.
Please be aware that if we discover unauthorized or pirated use of GTINs using our prefix, we will take necessary legal action to cease the unauthorized use.
You are made aware that Walmart and Kroger owned stores (such as superstore Fred Meyer) might not accept your subset GTIN because it is not purchased through the GS1 and they require your own GS1 certificate and prefix. This is merely a procedural matter with their application process and has nothing to do with the functionality of the numbers assigned. We also have reports of Macy’s, Bloomingdales and Lowes enforcing the policy of requiring a GS1 company prefix and certificate but we also have customers who have successfully submitted their numbers from us into those stores.
We also have reports of people successfully submitting their numbers and providing their certificate of ownership from us to these stores and not being asked for a GS1 Certificate. What we have found is that if you are working with big box retailers like Walmart and Kroger family stores at a local level, they don’t get involved in the GS1 politics. It’s only when you get a national distribution contract that requires you to work with their Corporate Headquarters or on a national level that they are strict about enforcing the political rule that you must provide an ownership certificate directly from the GS1.
If your product becomes so successful that you obtain a distributor who wants to mass market your product(s) in those stores, then your success at that point ought to justify the high cost of obtaining a company prefix through the GS1. Until that happens, and for everyone else, EZ UPC is an extremely easy, legal and affordable solution. Your worst-case scenario is that you would have to get new numbers through the GS1 and put stickers over your existing ones that you buy from us to go into those stores several years down the road.
Money Back Guarantee
If, for any reason you change your mind within 14 days of purchase we will refund your transaction on orders of quantities 20 or less. We are NOT “recycling numbers” as other sites may lead you to believe because we offer a Money-Back Guarantee. We simply believe in supporting you rather than doubting you like other sites. If you are considering a large quantity of numbers, we highly recommend you buy a number or 5 and test them first. If you run into any issues, 99% of the time we can help you resolve the issue. If you test your numbers and return to buy a bulk quantity, if a few bucks matters to you, give us a chat, email or call and request a coupon code of the amount you already purchased toward your new bulk quantity. Our primary outcome with our Money-Back Guarantee is to provide you with 100% certainty and peace of mind that your transaction is risk-free.
We are not responsible in any way for any retailer that does not choose to accept your GTIN(s) and we do not refund transactions if you encounter a retailer that does not accept your numbers after 14 days of purchase. There are thousands of retailers who have accepted our numbers since 2007 and millions of retailers out there who will. We recommend you do your due diligence and study the information on our site and make sure you will not have an issue with your retailer before you buy or in the 14 day period. You are required to report to us any Retailers or Distributors who refuse to allow you to use the numbers you purchase from us.
EZ UPC agrees that any information received pertaining to your subset number will be forwarded in a timely manner to you, providing you have kept EZ UPC informed of your current contact information.
Acceptance & Indemnity
By accepting these terms of agreement and sale, you agree to indemnify, defend, and hold harmless EZUPC.com, MyBarcodeGraphics.com, Clear Light Productions and any of their proprietors, employees, contractors, personnel and officers from any and all legal claims arising out of your use of these Global Trade Item Numbers, including, but not limited to, product liability claims, criminal prosecution, and retailer punitive fines. The maximum resolution to any dispute is a refund of the original amount paid.
If you have any questions please contact EZ UPC and we are happy to assist you.
1903 S. Greeley Highway, Suite 159
Cheyenne, WY 82007
We prefer contact via email in addition to phone calls so inquiries are documented.
EZ UPC.com is a website maintained by Clear Light Productions (Cheyenne, WY).
EZ UPC.com and Clear Light Productions reserve the right to modify these terms at any time and will publish such changes with a revision date on our site. The terms that you agree to at the time of your purchase are the terms you are bound by.