14 Day Money Back Guarantee Return Policy

If you run into any issues using our numbers that we cannot help you resolve within 14 days of purchase, we will refund your transaction on orders of quantities 20 or less.

If you are considering a large quantity of numbers, we highly recommend you buy a single number or several and test them first. If you run into any issues, much of the time we can help you resolve the issue if you contact us for help, especially with online retailers such as Amazon.

Amazon-Ready Guarantee

Our numbers work for Amazon in most cases (unless you are using the Brand Registry) and we can help you troubleshoot your listing if you have any issues. We have provided hundreds of Letters of Affiliation/Brand Authorization that have helped Sellers successfully list after getting the Amazon 8572 Error. 

Retailers That Won’t Accept Our Numbers

There are a handful of major retailers that will likely require you to lease your numbers from the GS1 so you cannot buy from us if you are putting your products in their stores. These include Walmart & Sam’s Club physical stores (Walmart.com still seems to be okay), Kroger-owned groceries (such as Kroger, Fry’s, King Soopers, Food 4 Less, Fred Meyer, etc.), Macy’s and Bloomingdales and any larger retail chain that uses EDI and nationwide distribution and data syncing.

These stores might not accept UPCs purchased from a reseller like us as they may require you to show that you have spent way too much money that you probably didn’t have and purchased your numbers directly from the GS1. This is because they share board members and are participating with the GS1 exclusively. However, we also have reports of many businesses being successful getting their products into these stores with our numbers—especially at the local or regional levels.

Please note that we are not responsible in any way for any retailer that does not choose to accept your GTIN(s) and we do not refund transactions if you encounter a retailer that does not accept your numbers after 14 days of purchase. There is simply no way we can be responsible for retailer policy changes. There are hundreds of thousands of retailers worldwide who have accepted our numbers since 2007 and millions of retailers out there who will.

We recommend you do your due diligence and study the information on our site and make sure you will not have an issue with your retailer before you buy or within the 14 day period after purchase. You are required to report to us any Retailers or Distributors who refuse to allow you to use the numbers you purchase from us.