Our
Guarantees

14 Day Money Back Guarantee Return Policy

If you run into any issues using our numbers that we cannot help you resolve within 14 days of purchase, we will refund your transaction on orders of quantities 20 or less.

If you are considering a large quantity of numbers, we highly recommend you buy a single number or several and test them first. If you run into any issues, much of the time we can help you resolve the issue if you contact us for help, especially with online retailers such as Amazon.

Retailers That Won’t Accept Our Numbers

Unfortunately Amazon and the GS1 are now connected and Amazon is requiring that Sellers have an active, expensive GS1 Membership and UPC/EAN codes. We do have reports from some sellers being able to successfully create listings with our numbers by following our instructions but it doesn’t seem to work 100% of the time, especially since Amazon’s policy changes in the past year.

There are also a handful of major retailers that will likely require you to lease your numbers from the GS1 so you cannot buy from us if you are putting your products in their stores. These include Walmart & Sam’s Club stores (Walmart.com still seems to be okay), Kroger branded groceries (such as Kroger, Fry’s, King Soopers, Food 4 Less, Fred Meyer, etc.), Macy’s and Bloomingdales and any larger retail chain that uses EDI and nationwide distribution and data syncing.

These stores might not accept UPCs purchased from a reseller like us as they may require you to show that you have spent way too much money that you probably didn’t have and purchased your numbers directly from the GS1. This is because they share board members and are participating with the GS1 exclusively. However, we also have reports of many businesses being successful getting their products into these stores with our numbers—especially at the local or regional levels.

Please note that we are not responsible in any way for any retailer that does not choose to accept your GTIN(s) and we do not refund transactions if you encounter a retailer that does not accept your numbers after 14 days of purchase. There is simply no way we can be responsible for retailer policy changes. There are hundreds of thousands of retailers worldwide who have accepted our numbers since 2007 and millions of retailers out there who will.

We recommend you do your due diligence and study the information on our site and make sure you will not have an issue with your retailer before you buy or within the 14 day period after purchase. You are required to report to us any Retailers or Distributors who refuse to allow you to use the numbers you purchase from us.

Guarantee of GTIN Uniqueness and Authenticity

We guarantee your GTIN(s) will be unique and that we are not knowingly selling you numbers that have been used by anyone else. We guarantee that we are the legal, rightful owner of the numbers and anyone using them without purchasing through us is doing so fraudulently. The issued Certificate of Ownership, Uniqueness and Authenticity has your number assignment(s), order number and ownership information.

We certify that we legally own the GS1 (formerly UCC) issued Prefixes from which we are legally selling subset numbers to you and that we have the legal right to transfer ownership of individual subset numbers to you. This is due to Class Action Settlement Agreement with the GS1 (then UCC) in August of 2002.

Guarantee of Bar Code Quality and Accuracy

We guarantee that we provide you with bar code graphic file(s) that are of the highest possible professional printing quality and precision available. They are 100% compliant with the GS1 Standards for bar codes. We also include high resolution Vector EPS, TIF and PDF versions of the barcode graphics for maximum compatibility with any software program. Vector EPS, high-res TIF and PDFs are sufficient for printing quality as long as they are output at high resolution.

If you discover a mistake in your bar code file(s), we will happily correct the mistake and send you new files immediately. We are not responsible in any way for the output of your files or mistakes made when applying your barcodes to your artwork or labels. You must follow printing standards on your own to ensure scanability. Make sure and review proofs from your designers or printing professionals and check the accuracy of your numbers and scanability of your barcodes by doing test scans at a nearby store.

We really do want to make your experience as EASY as possible. If you have any questions or concerns please contact us. We are here to help.

It’s EASY with EZ UPC. We’re Your UPC EASY Button!